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Spa World™ Review – Assessment + Analysis

Reviewing Vortex Spas™, Fisher Spas®, and Jacuzzi®
Found a Spa Pool you like at Spa World™? Allow this article to inform your final decision, we will conduct a deep dive into the reliability of Spa World’s™ products. We will also look at the company’s prices, where they’re manufactured, and what its customers have to say.
This article is designed to assist customers in making an informed decision when investing in a new spa pool. As the largest spa pool retailer in New Zealand, we have a depth of knowledge around what works and what simply doesn’t. We value integrity and feel all customers should have access to relevant and reliable information on all Spa Pool retailers.

Who Owns Spa World™?
Previously operating under the name Vortex Spas™, the company name was changed to Spa World™ in January 2019.
The company is majority overseas-owned. This means the majority of Spa World™’s profits do not fall back into the New Zealand economy.
Spa World™ operates across Australia and New Zealand, with showrooms in Auckland, Nelson, and Christchurch. Its product range includes; spa pools, swim spas, saunas, and plunge pools.
The spa pool range consists of three product brands:
Fisher Spas®
Vortex Spas™ and Swim Spas.
Jacuzzi Spas®
Pricing and Manufacturing
Fisher Spas® – $6,990 – $21,990.
Vortex Spas™ – $6,499 – $32,499 (most popular range at Spa World™)
Jacuzzi Spas® – $12,495 – $30,490
Fisher Spas® and Vortex Spas™ spa pools are priced in the lower to mid-range when compared with the industry average across New Zealand.
Jacuzzi Spas® is priced in the high range when compared with the industry average.
Jacuzzi Spas® operates factories in Europe, South America, Canada, The United States, and Mexico. With a large majority manufactured in Mexico.
Does Spa World™ or Vortex Spas™ Own Their Factory?
The Vortex plant is owned by a Chinese businessman, Liao Yunwei, who owns 100% of the factory. Fisher Spas® and Vortex Spas™ are manufactured in a factory based in Foshan, China called A-Tech Building Material Co., Ltd. Models can be found on their manufacturer’s Chinese-owned website.
Servicing, Warranties, and Customer Care
Warranties
In some promotional content Spa World™ claim to have a 10-year shell warranty. It is important to do your own research as to what is covered for 10 Years as their warranty is split into 10 Years for Shell Structure and 5 Years for Acrylic.
Customer Care
Spa World™ has a customer care team available 7 days a week to assist existing customers with any queries related to spa faults.
Should I buy a Spa from Spa World™?
If you are in the market for an entry to a mid-level spa pool Fisher Spas® and Vortex Spas™ are good options to consider. Spa World™ is a knowledgeable spa pool retailer and they have had success in the industry for years.
Much like any serious investment, we strongly advise customers to shop around and compare both; products, and the companies selling them. Making a list of “must-haves,” and “would be nice to have” will give you a good foundation to start from. It’s crucial to compare any model you’re looking at spec for spec to ensure you are getting value for money.
Spa World™ Pros and Cons
Pros
Large range of spas and swim spas, from entry-level to the high price point.
Showrooms in Auckland, Christchurch, and Nelson
Good experience in the Spa Pool industry.
Cons
The majority being overseas-owned means you’re not supporting local.
Its limited stockholding means longer delivery wait times for customers.
Alternative Options
Customers looking at Fisher Spas® could consider an entry-level Alpine Spa™ and Hot Spot® from Hot Spring® as similar alternatives.
If you’re after a middle-range spa pool like Vortex Spas™ you could look to the mid-high range Alpine Spas™ for similar quality, but better value.
For customers considering a high-end spa pool such as a Jacuzzi®, we recommend they also do some research into Bullfrog Spas®, Master Spas®, or the Alpine Elite™ range.
For any other questions you may have or comparisons you’d like to make, pop in to see our friendly team in Christchurch or Auckland, alternatively flick us an email with your query, and we will get back to you as soon as possible.
DISCLAIMER: The following registered trademarks are owned by companies not affiliated with Alpine Spas™.
Spa World™ is owned by Vortex Leisure Pty Ltd. Vortex Spas™ is owned by Vortex Leisure Pty Ltd. Fisher Spas® trademark is owned by Vortex Leisure Pty Ltd. Jacuzzi® trademark is owned by Jacuzzi Inc. Hot Spot® trademark is owned by Watkins Manufacturing Corporation (Watkins). HotSpring® Spas trademark is owned by Watkins Manufacturing Corporation (Watkins). Bullfrog Spas® trademark is owned by Bullfrog International.
Affiliations: Alpine Spas™ and Alpine Elite™ trademarks are owned by Alpine Spas Limited.
Master Spas® is owned by Masterspas, LLC and exclusively licensed for use to Alpine Spas™ in New Zealand and Australia.
The #1 Spa Pool & Sauna Choice for Kiwis
Alpine Spas makes downtime at home extraordinary, with spas and saunas ready now and local support when you need it.
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Alpine Spas Christchurch Showroom
105 Blenheim Road, Riccarton, Christchurch, 8041
Open 7 Days
Mon - Fri: 9am - 5pm
Sat - Sun: 10am - 5pm
Alpine Spas Auckland Showroom
551 Great South Road, Penrose, Auckland, 1061
Open 7 Days
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Sat - Sun: 10am - 5pm
Please check our full range of Spa Pools | Saunas | Hot Tubs | Swim Spas | Ice Baths | Combo Deals | Accessories or
visit Spa Supplies, New Zealand's favourite shop with everything for your spa pool or sauna! They have Chemicals, Filters, Parts and Accessories - all at incredibly low prices.