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From recovery to relaxation, Kiwis trust Alpine Spas every day. Read their Stories.

4.96

Based on 921 reviews

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Ross H.

Verified Buyer+

Thank-you Sara for your help

Thank-you Sara for your help in buying our spa pool you made the whole experience easy and enjoyable. We are very happy with our Nepal spa economical to run and uses very little chemicals. Regards Jan and Ross

25/02/2025

Paul R.

Verified Buyer+

I was impressed by the

I was impressed by the timely, helpful and efficient assistance I got from Joseph Bates to my inquiry regarding the purchase of a new spa pool. The follow up from other members of the Alpine Spas team was useful. The purchase arrangements were flexible to suit my circumstances. The delivery arrangements were efficient and extremely helpful. All in all a good purchase experience so far.

23/02/2025

David S.

Verified Buyer+

We have had our Belmont

We have had our Belmont spa for over a month now, very happy with the spa . The services from Alpine Spas has been fantastic from Joseph in the sales team and the delivery guys. I would highly recommend Alpine Spas.

22/02/2025

Machete M.

Verified Buyer+

Amazing Sauna. The Copenhagen easily

Amazing Sauna. The Copenhagen easily gets to 60-70 degrees. Choose the hottest area in the house for your indoor sauna and you're good to go. Cheers to Josh from Alpine Spas and the rest of the team there.

21/02/2025

Alan S.

Verified Buyer+

My Duo spa is perfect

My Duo spa is perfect for my needs. Dealing with Sara Cox was amazing. Her commitment to detail made dispatch to delivery a breeze and follow up was great. Thanks and well done Sara

19/02/2025

Ian D.

Verified Buyer+

Alpine and their staff were

Alpine and their staff were excellent to deal with. Great communications and sorted out any issues straight away. The spa is excellent and we are enjoying it. Highly recommend Alpine to anyone!

16/02/2025

Fiona W.

Verified Buyer+

I was really impressed with

I was really impressed with the level of service and the knowledge of the product and specs. Even when we thought something was missing, they were right onto it. (We didn't look properly so our fault). Would highly recommend Alpinespaps to anyone.

11/02/2025

Craig F.

Verified Buyer+

Great experience from start to

Great experience from start to enjoying the finished product! Sales Consultant Sara Cox deserves a shout out making the enquiries and purchase and logistics process of our Barrel Sauna super smooth. Efficient and super helpful. Collection was smooth. Assembly was initially concerning but video and guide made it easy. A couple of mates around and a son and we whipped it up with no drama. Has to be ...

10/02/2025

Tom A.

Verified Buyer+

Alpine Spas, and particularly Sara,

Alpine Spas, and particularly Sara, have been so good to deal with. Helpful and not overly pushy during the sales process, and proactively following up post the spa being installed. We are really happy with our Spa, and enjoying it every day.

09/02/2025

Peter H.

Verified Buyer+

Just taken delivery of a

Just taken delivery of a Fuji Spa. Excellent pre-sales service and the follow up has been amazing. So pleased I purchased from Alpine Spas.

06/02/2025

Craig S.

Verified Buyer+

Great product. Purchased Fuji and

Great product. Purchased Fuji and is better than we expected. Great after care service too. Thanks especially to Sara for great follow up.

05/02/2025

Michael C.

Verified Buyer+

Thank you, Sara and Amber

Thank you, Sara and Amber for helping us into the Oregon.

05/02/2025

Fraser G.

Verified Buyer+

After spending hours researching the

After spending hours researching the perfect sauna, spa, and plunge pool online, I decided to visit the Alpine Spa showroom in Christchurch. The showroom had the full range on display, and the staff were incredibly knowledgeable, breaking down technical details into clear and practical terms. From the start, they took the time to understand our needs and guided us through the pros and cons of eac...

29/01/2025

Richard B.

Verified Buyer+

We purchased an Oslo Sauna

We purchased an Oslo Sauna through Alpine Spa's. The process was effortless and the communication was excellent. Delivery was easy and it was no problem for Alpine to delay delivery to suit us. The sauna itself was easy to assemble and is great quality.

29/01/2025

Phil M.

Verified Buyer+

Purchased a sauna end of

Purchased a sauna end of last year, the whole process was seamless. The staff were really organised and quick to respond. Dealt with Taylor Coleman and he was a pleasure to deal with. The product itself is awesome and get used daily. Highly recommend!!

23/01/2025

David M.

Verified Buyer+

We purchased the Solbrella through

We purchased the Solbrella through Alpine Spas for our new Pool Deck, we dealt with Taylor Coleman who was outstanding! Taylor's attention to detail, knowledge of the product and follow up post purchase was fantastic!

22/01/2025

K D.

Verified Buyer+

Thanks so much to Alpine

Thanks so much to Alpine Spa! Quick and helpful response to our online quote and then when we went in store Taylor was very helpful in answering all our questions and helping us co ordinate getting the spa delivered into place. We are loving our Matterhorn spa!

22/01/2025

Anton P.

Verified Buyer+

Friendly staff. Very helpful and

Friendly staff. Very helpful and knowledgeable. Couldn't fault service. Very happy with our new Oslo sauna.

19/01/2025

Andrew L.

Verified Buyer+

Great customer service, great spas.

16/01/2025

Vanessa C.

Verified Buyer+

I had the pleasure of

I had the pleasure of working with Monica when purchasing our sauna. She was great and answered all my questions and gave me all the information I needed. It was very easy to pick up our sauna as well. Overall the experience with working with Monica was outstanding and I would recommend Alpine Spas if you are wanting a spa or sauna. The sauna is great - we love it.

23/12/2024

Seonie B.

Verified Buyer+

PHENOMENAL. We have owned our

PHENOMENAL. We have owned our Alpine Nepal for 14months now. Strangely we didn't post a review when we first took delivery of it. Interestingly we have had the most contact in the last 2-3months. We also purchased a spanet wifi controller. We've had two issues with the air controller and flow diverter. We also couldn't get the spanet wifi controller to work. And here's wh...

23/12/2024

Tina C.

Verified Buyer+

Joseph was fantastic, and knew

Joseph was fantastic, and knew all the answers to our questions. He had great knowledge of the spas which helped us choose the right one for us. Thanks again Joseph x

22/12/2024

Natalia K.

Verified Buyer+

I've been using the Oslo

I've been using the Oslo infrared sauna for several months now (sorry for late review), and I'm really impressed with it. It's designed for 1-2 people—perfect for one person to relax comfortably, though fitting two means you'll be sitting quite close. The manual says it can heat up to +40°C above ambient temperature, and this was my concern, but it's exceeded my expectati...

21/12/2024

Rob H.

Verified Buyer+

Dealing with Jay Janda was

Dealing with Jay Janda was really straightforward, he gave us some good advice around model selection, and we ended up buying the Aspen instead of a cheaper model. It feels like luxury after replacing our 21-year-old spa and I'm really impressed with how quiet it is and the flexibility that you get with the programming.

20/12/2024

Rachael A.

Verified Buyer+

Highly recommend this sauna from

Highly recommend this sauna from alpine Spas. Sara was very helpful every step of the way and we are very happy with the purchase and price. Couldn't ask for a better deal and help.

16/12/2024

Chris S.

Verified Buyer+

Excellent service and product, highly

Excellent service and product, highly recommended

12/12/2024

Michele H.

Verified Buyer+

We purchased a spa and

We purchased a spa and sauna and are very happy with both. Monica was very helpful and the whole process went smoothly. Putting the sauna together took a little time working out, but has definitely been worth it. The follow up service has been much appreciated as well.

10/12/2024

Patti E.

Verified Buyer+

Alesha and the team in

Alesha and the team in Christchurch were great to deal with. Very happy with my new sauna, the service, and the follow up. Great experience!

10/12/2024

Kelvin D.

Verified Buyer+

I recently purchased the larger

I recently purchased the larger of the 2 ice baths that Alpine spas offer. The whole transaction was seamless and the set up was very easy. A big thank you to Sara for sorting us out! Sara was very knowledgeable about the product which made the decision to go with it very easy.

08/12/2024

Finn D.

Verified Buyer+

Highly recommended to anyone looking

Highly recommended to anyone looking for a sauna. Alesha was excellent answering all of my questions in a timely matter and helped me settle on the Copenhagen model.

08/12/2024

Duncan M.

Verified Buyer+

Very friendly service, and fast

Very friendly service, and fast delivery. I have noticed an improvement in my sleep since getting the sauna.

08/12/2024

Craig A.

Verified Buyer+

The experience from first phone

The experience from first phone call to delivery has been amazing - 10/10 !!! I absolutly love the Sauna - have been using the Sauna so much and its such a great part of our day. . . . equally the service from Alpine has been brilliant - the communication and service is supurb. . . . have been reccomending them to my friends - so thrilled with the purchase and how good it looks !!! Cant wait to ha...

05/12/2024

Matt C.

Verified Buyer+

Love our new sauna! Excellent

Love our new sauna! Excellent quality, great customer service, good value. Would recommend!

05/12/2024

Info I.

Verified Buyer+

Love my Copenhagen sauna! Josh

Love my Copenhagen sauna! Josh made the process so easy - great communication. Use it every day and love it!Love my Copenhagen sauna! Josh made the process so easy - great communication. Use it every day and love it!Love my Copenhagen sauna! Josh made the process so easy - great communication. Use it every day and love it!

04/12/2024

Julie J.

Verified Buyer+

We love our new spa

We love our new spa and dealing with Alpine Spas was a breeze - Josh Hanna was so helpful and knowledgeable pointing us in the right direction for which spa was best for our family - Matterhorn spa all the way!

03/12/2024

Graeme P.

Verified Buyer+

We cannot thank you enough

We cannot thank you enough regarding the entire process of purchasing our spa right through to the installation. Your customer service skills are A++++++. We had a spa 16 months ago which we purchased from Hot Spring Spas here in Tauranga 7 years ago however their service absolutely does not compare with your entire process!! We left the old spa at our last house as it was the deal breaker so henc...

03/12/2024

Paul J.

Verified Buyer+

My wife and I dealt

My wife and I dealt with Sara for the purchase of our new Alpine Spa (The Aspen) on Sunday last week. Once we made payment the prompt delivery service then kicked in and kept me well informed of the delivery date from picking up the spa to dropping it off at our house. The whole process took less than 5 days which was great. Sara provided us a great service and understood exactly what we were afte...

29/11/2024

Danica S.

Verified Buyer+

Great service throughout the purchasing

Great service throughout the purchasing process and great follow up after. Highly recommend Josh and the team and will happily purchase with them again. The apollo plunge bath looks and works great.

28/11/2024

Jason C.

Verified Buyer+

I recently bought the Oslo

I recently bought the Oslo Infrared Sauna and it has been a game changer! I use it everyday now and started to see and feel the results almost immediately. I dealt with Aakarsh and he was awesome to deal with and made the purchasing process a breeze!

24/11/2024

Noel T.

Verified Buyer+

Very happy with the Aspen

Very happy with the Aspen model. Process was seamless, and our sales rep Sara was great to deal with. Can fully recommend Alpine Spas.

03/11/2024

Wai Y.

Verified Buyer+

I bought the Oslo sauna

I bought the Oslo sauna from Aakarsh after an enquiry via the website. He explained the products thoroughly and guided me to pick the one that suits best. I went to the local store in Christchurch to have a look at the actual product and placed my order. Shout out to the Christchurch team as well for assisting me with the delivery. The Oslo was delivered in a few days after the purchase and had a ...

03/11/2024

Sabine K.

Verified Buyer+

Hi Very happy with my

Hi Very happy with my purchase from Alpine Spas. We using the Nepal spa now for a few weeks and it is easy to handle with jets and other settings. We like the super quiet pump and the design of the spa. Special thanks to Sara from Alpin Spas- she did lead us through the whole process , including organising delivery. Very easy and professional advice and very friendly too. Would do anytime again bu...

01/11/2024

Lisa W.

Verified Buyer+

Love the follow up support

Love the follow up support I get from purchasing my new spa. Josh was so helpful and I even got a reminder to change the water. The customer service is amazing. Highly recommend getting a spa from them.

24/10/2024

Tony S.

Verified Buyer+

Got the Oslo sauna, perfect

Got the Oslo sauna, perfect fit for the room, really hot, Sara was amazing to deal with.

22/10/2024

Ali C.

Verified Buyer+

We recently purchased a cabin

We recently purchased a cabin sauna from Alpine Spas. Our salesperson was Sara who was brilliant from the beginning . . professional, responsive, attentive and knowledgeable, I did swamp Sara with a few questions. The sauna arrived and after a three days we had it up and running and are now enjoying daily saunas. . blissful. Thanks team great job.

21/10/2024

Jonathan P.

Verified Buyer+

I purchased an Alpine Aspen

I purchased an Alpine Aspen model spa about a month ago. The spa has been fantastic, no issues with performance and lots and lots of use from everyone in the family. Monica made the whole process of selection, ordering and set up extremely easy. Highly recommend.

20/10/2024

Bill P.

Verified Buyer+

Very good service. Cheers.

20/10/2024

Julia S.

Verified Buyer+

great service and a really

great service and a really nice spa!

20/10/2024

Phil K.

Verified Buyer+

We have just finished assembling

We have just finished assembling our Vista sauna, and much appreciate the superb service from Sara - without exception the best communication we have experienced anywhere. And also from Lara in despatch. The assembly task seemed daunting, but was actually really straight forward, thanks to the detailed and illustrated instructions. Everything went together without any issues and the finished produ...

18/10/2024

Mandeep K.

Verified Buyer+

We absolutely love our Alpine

We absolutely love our Alpine Spa! It's been a fantastic addition to our family time, and our daughter enjoys playing in the warm water. The staff was super helpful, and delivery was quick and easy. Highly recommend! Thanks, Alpine Spas—we love every bit of it!

17/10/2024

60,000+ Happy Kiwis Can’t Be Wrong

More reviews, more satisfied customers. As the most reviewed spa pool retailer in New Zealand and Australia, we’ve got thousands of genuine 5-star stories waiting for you below.

The sauna has transformed my daily routine – pure relaxation!
Mary T. – Verified Buyer
It was the best decision I have made in years. I use my sauna everyday and it has never missed a beat. I would recommend Alpine Spas to anyone, their service is amazing and their products are the top of the bunch👌
Paul B. – Verified Buyer
Great service and great product. Super pleased with our new hot tub.
Alastair H. – Verified Buyer
Great service, and the quality of the Barrel Sauna is amazing. Absolutely love it!
David B. – Verified Buyer