NZ's Most Trusted Spa & Sauna Retailer

Over 70,000 Happy Customers

From recovery to relaxation, Kiwis trust Alpine Spas every day. Read their Stories.

5.0

Based on 555 reviews

545

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Jo G.

Verified Buyer

Fabulous communication and support.

07/08/2026

Matthew J.

Verified Buyer

Very easy to deal with alpine from the show room through to their dispatch. I highly recommend them.

07/08/2026

Susie B.

Verified Buyer

Excellent experience from start to finish. The online team was responsive, knowledgeable, and easy to deal with. Delivery was smooth, on time, and well coordinated. The whole process was hassle-free, and we couldn’t be happier with our Niva outdoor sauna.

06/08/2026

Dean N.

Verified Buyer

From start to finish Alpine Spas made the whole process easy and stress-free. Communication was clear and prompt, delivery went smoothly, and the spa arrived in perfect condition. Really impressed with the level of service — felt looked after the entire way rather than just buying a product online. Wouldn’t hesitate to recommend them to anyone looking at a spa. Great company to deal with.

06/08/2026

Shane E.

Verified Buyer

Above and beyond! Amazing service and support

05/08/2026

Amber B.

Verified Buyer

Excellent service from start to finish. The communication throughout the ordering and shipping process was great, and our sauna arrived promptly and in perfect condition. The team were friendly, responsive, and genuinely helpful whenever we had questions. It’s refreshing to deal with a company that provides such great customer service. Highly recommend!

05/08/2026

Hamish W.

Verified Buyer

Helpful and professional team

03/08/2026

Lizette V.

Verified Buyer

Alpine have been fantastic. Lots of communication with tips and videos for new spa owners. We needed to get a few repairs done but nothing has been too difficult. Thanks Alpine

21/07/2026

Cam P.

Verified Buyer

Shipping was fast, considering we are in a rural area. After sales support has been great (not that there have been any issues that were not related to user error!).

21/07/2026

Pia C.

Verified Buyer

Great service and follow up from the team at Alpine Spas

17/07/2026

Peter N.

Verified Buyer

Great service over the phone, every person I spoke to was helpful and friendly. The spa itself is great value! I would definitely recommend.

11/07/2026

Louise K.

Verified Buyer

Fast delivery and good follow-up service

09/07/2026

Heath R.

Verified Buyer

Great customer service and fast hassle free delivery

05/07/2026

Hank H.

Verified Buyer

wonderful support

05/07/2026

Steve B.

Verified Buyer

Sales team were great, no hard sell or upsell. Dispatch team called to tell us when to expect the spa and the delivery team delivered on time and took away all the rubbish. Installer arrived on time, explained what he was going to be doing and explained a few bits about the spa. Would definitely recommend getting the platinum service - no fuss or stress trying to set it up yourself.

03/07/2026

Mark M.

Verified Buyer

Staff were good communicators. Purchase, freight and assembly were well supported and as per the comprehensive information package.

03/07/2026

Ali S.

Verified Buyer

The delivery was great and sales team were thorough with the process making sure i got my sauna safely delivered. Installation was a breeze. No arguments with the hubby hahahaha. Can't recommend this enough

02/07/2026

Richard R.

Verified Buyer

An exceptionally pleasant purchasing experience on an extremely, well detailed finished product. My experience could not have been any easier.

02/07/2026

Nick J.

Verified Buyer

Easy to deal with alpine spas, was not in stock at the time of purchase, but communication was excellent and picked it up earlier than the estimate

02/07/2026

Callum M.

Verified Buyer

Great communication from the team at Alpine, no issues at all.

02/07/2026

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70,000+ Happy Customers Can’t Be Wrong

More reviews, more satisfied customers. As the most reviewed spa pool retailer in New Zealand and Australia, we’ve got thousands of genuine 5-star stories waiting for you below.

Bought the Matterhorn spa from Alpine Spas, amazing service and after sales support, nothing was a problem, highly recommend!
Mary T. – Verified Buyer
It was the best decision I have made in years. I use my sauna everyday and it has never missed a beat. I would recommend Alpine Spas to anyone, their service is amazing and their products are the top of the bunch👌
Paul B. – Verified Buyer
Great service and great product. Super pleased with our new hot tub.
Alastair H. – Verified Buyer
Great service, and the quality of the Barrel Sauna is amazing. Absolutely love it!
David B. – Verified Buyer