FAQs

The average temperatures indoor infrared saunas will reach will be between 50-60°C , the optimal zone for sweating and pain reduction. The heat of infrared saunas travels much deeper into the body, so they are designed to provide a vigorous sweat at lower temperature. Heating capability greatly depends on external ambient temperature, with the max temperature based roughly on [Ambient Room Temperature + 40°C]. To make the most of your sauna, you’ll want to install it in a warm room, and avoid colder rooms such as a garage.

Think different tiers of functionality and different levels of luxury. Bullfrog A Series have redefined the standard of a luxury Spa Pool with options to tailor your Spa experience and utilise opulent features like adjustable jet pressure and interchangeable seating options. Bullfrog M Series Spas are in a class of their own, effectively building on the most attractive features of the A Series and developing them a step further. You will love intelligent features like the AuxJet Control panel, letting you seamlessly control all jets, lights, and audio from one place without leaving your seat. More JetPaks to choose from and a more tailored Spa experience due to the adjustable headrests and a tranquil waterfall.

Bullfrog Spas are the most energy efficient Spas in their class. This is due to their advanced plumbing design, full foam insulation, and high quality cover. These elements culminate in less heat loss and more money saved.

Bullfrog Spas JetPak Therapy System™ consists of interchangeable seats within your Spa, A Series Spas have 12 JetPak options to choose from. Speak to an Alpine Spas salesperson to order new JetPaks for your Bullfrog Spa.

Bullfrog Spas feature a streamlined plumbing system, minimising the number of holes, fittings, and hoses. This reduction is crucial as it results in fewer potential points of weakness within the Spa. It also translates to less friction within the Spa and greater jet pressure, as well as the ability to run full power to all jets at the same time.

One other bonus of this system is in the event your Spa Pool requires a service, every internal component will be readily accessible once the cabinet is opened.

Bullfrog Spas have enginnered the incredibly reliable EnduraFrame™ support structure, a sturdy molded ABS base spa frame made with materials that will never rot or corrode.

Every Bullfrog Spa is constructed and assembled in Salt Lake City, Utah, USA.

Yes, Alpine Tubs have 100% natural cotton perimeter insulation to keep your water warmer for longer. They also come with one of our tried and proven Alpine Arctic Covers which keeps the warmth in over-night reducing next day heat times.

Absolutely. All Alpine Tubs come with an insulated lock-able hard top cover. These covers are the same as which are supplied with our Spa Pools and have satisfied over 50,000 Kiwis.

We have added Cedar cladding to the inside of the Alpine Tub which faces you. This Cedar will act as a safety barrier between yourself and the Alpine Tub burner, making you physically unable to touch the burner from within the water.

Draining your Alpine Tub is super easy thanks to an in-built drain valve which sits just below your Cedar Cabinet. Simply turn the valve handle to open the valve and release the water. Repurposing this greywater is an excellent way to reduce your home’s water consumption and keep your garden thriving. Make sure you let the water cool down before repurposing for irrigation.

Our re-engineered Hot Tub burners are incredibly efficient, capable of heating the water by approximately 10°C per 30 minutes. This means if you’ve filled your Alpine Tub with fresh water from the hose, your water will be 40°C in approximately 1.5 hours.

Because you’re opting for a natural, chemical-free bathing experience, the water needs to be changed regularly to ensure it’s clean, clear, and inviting. Maximum use extends to around 3-5 days depending on the bather load.

304 Stainless Steel was the obvious choice for our Alpine Tub inners due to its stunning appearance while remaining easy to maintain. When its time to clean your Alpine Tub you will find it incredibly easy to wipe down and return to a flawless state.

Canadian Red Cedar is renowned around the world for being an incredibly durable, yet lightweight wood with a beautiful finish. Its natural oils also protect against insects and decay to ensure your Alpine Tub lasts many years to come in your backyard.

We value integrity here at Alpine Spas and take exceptional pride in our products. We proudly guarantee that every Alpine Spa is meticulously crafted with over 40 hours of skilled workmanship involved. 

All of our spas are fitted with industry-leading components, such as Balboa® and SpaNet control systems. We use American-made Lucite® acrylic shells and the latest in water purification systems. Each model is also fitted with our robust Four Layer Insulation System, designed to heat your spa quicker and save you money.

For most adults, ice baths pose no risk. However, people with certain conditions should avoid using the ice bath.
These conditions include circulatory issues or vasuclar disease, a history of frostbite, Raynaud’s disease, or anyone nursing an open wound.

Science suggests ice baths can be very beneficial for expediting the recovery process for muscle fatigue.
The widening and constricting of blood vessels that occurs when you use an ice bath is very beneficial for carrying off metabolic waste and stagnant fluids.
Increasing the oxygen intake to these parts of the body which require repair effectively expedites the process.

In most cases, the answer is no. We’re a safety-first company and carefully design our portable spas to meet the fencing requirements stipulated in Council requirements. 

Here are the stipulations made by councils.

• A cover may be used as a barrier for a small heated pool with a water surface area of 5m² or less and with walls that stand 760mm above the adjacent floor or ground. 
• The cover must restrict the entry of children when closed. 
• The cover must be able to withstand a reasonably foreseeable load. 
• The cover must be able to be readily returned to the closed position and have signage indicating its child safety features.
  
  Our spa covers far exceed the minimum requirements outlined. 

Yes, all our spas and swim spas come with fully insulated, lockable covers. Our spa covers are specifically designed to trap the heat, even in the depths of winter!  

AlpineChill™ combines water filtration with ozone sanitisation which are working whenever you cycle water through the unit to ensure you’re always soaking in the safest, purest water possible.

The LCD Display screen is controlled via touch. Simply tap the screen and the function you desire.

We suggest simply filling your ice bath with freshwater from your garden hose.

AlpineChill™ simply requires its hose connections to be fitted to your existing ice bath to allow the water to cycle in an out.
With this in mind, we believe best practice is to attach the hoses to your pre-fitted or retrofitted connections, allowing pathways for the water to come in and out.
If you’re planning to retrofit your connections, these can be purchased from your local hardware store.

However, there are many handymen and women out there who may have their own idea on the best way to attach an AlpineChill™ to your existing ice bath or plunge pool.

This ice bath comes with a 5-year structural warranty.
This warranty includes 1 year of cover for the Ice Bath Steps and Cover.

This is entirely up to you! However, science suggests the ideal timeframe is between 10 and 15 minutes to experience the full benefits associated with cold therapy.

This depends on whether you are cycling in to your ice bath in between sauna sessions, if this is your preferred method of use, your water will get dirty more quickly due to the presence of sweat in the water. For this situation we recommend using a fresh batch of water each day.

If you are using the ice bath on its own, we recommend retaining the water for three soaks before draining and refilling.

Many ice bath users enjoy the benefits so much they work an ice bath soak into their daily routine.
However, there is no perfect range for how many times you should use the ice bath per week, or month, it’s simply about what works best for you and your personal routine.

This ice bath is 1.05m tall.
With a deep bench seat inside the ice bath, high walls guarantee a total immersion experience.

The benefits of cold therapy are incredibly-wide reaching with more research continually being released.
Benefits include; reducing cortisol levels, an increase in endorphin release which leads to an improve in mood.
Improved sleep, reduced inflammation, and expedited muscle recovery.

This is dependant on your intended use of the ice bath. If you’re simply looking for a place to cool down in between Sauna stints, you can use whatever temperature is most comfortable for you. However, science suggests the temperature range required to experience the full benefits of cold therapy is between 10°C and 15°C. 

We strongly recommend placing your Ice Bath on a sturdy, flat surface that won’t move or waiver under the total weight of your Ice Bath once it’s filled. We strongly advise against placing your Ice Bath on grass. 

Your spa must be placed on a sturdy, flat surface that won’t move or waiver under the total weight of your spa once it’s filled. Do not place your spa on grass.

Your required power supply will depend on the spa pool you choose. Spa pools can range from 15amp to 32amp and sometimes even 45amp. Some 10amp Spa Pools exist on the market however they are very underpowered with small heaters and pumps that struggle to maintain heat – we do not offer these.

The majority of our spa pools are 15amp and include a cable with a plug that can be plugged into a suitable 15amp socket. Any spa pools that require higher than 15amp and generally hardwired directly to the switchboard on their own dedicated feed.

Typically an electrician will install a 15amp outdoor socket, isolation switch and RCD for you to plug your spa pool into.

Spas with a higher draw than 15amp would require an electrician to wire directly into the spa pool controller, set up an isolation switch and feedback to the switchboard protected by an RCD.

We understand that understanding power supply requirements can be daunting. Call us to talk with an expert 0800 99 33 88. We’re here 7 days a week!

We stand behind our spa pools with industry leading warranties.

Your spa comes with a 10 year structural warranty, 5 year acrylic shell warranty (Lucite® shells), 5 year heater & jets warranty and 2 year equipment warranty. On top of that, our Platinum Series spa pools come with an 8 year acrylic shell warranty (Aristech® shells).

For additional peace of mind, we offer a ‘60 Day Satisfaction Guarantee’ meaning if you don’t absolutely love your spa, we will give you your money back!

For full warranty Terms and Conditions, please follow the below link: www.alpinespas.co.nz/terms-conditions/

Each Alpine Spa comes with a free water treatment start-up kit. When you need replenishments, jump over to spasupplies.co.nz – here we sell a wide range of water treatment products. We also offer an excellent subscription program, offering up to 30% savings on water care essentials.

Our models are designed by The Canada Spa Company based in Canada. A global brand in the industry with over 30 years’ experience in Hot Tubs and other products. These models are sold internationally through North America, Europe and Asia. We’re proud to be the agents for their spa designs in New Zealand.

Yes, we work directly with GEM finance to offer our customers practical finance options.

GEM finance is one of New Zealand’s leading finance providers and works in conjunction with most major retailers around the country.

Our most popular finance option is 12 months interest free.

Visit our finance options page for more information. 

With dispatch/pickup warehouses in both Auckland and Christchurch, Alpine Spas have the ability to deliver throughout NZ. What’s even better is that we have delivery options available from just $199. If your site is complicated we can also help with manpower, Hiab crane, crane and even helicopter options.

*See our product pages for more details.

You can trust us to bring you the complete relaxation experience, wherever you might be!

Yes, we provide comprehensive manuals alongside several videos to explain how to assemble the Sauna in a step-by-step basis. However, we do advise organising the help of a builder or expert handyman, as this Sauna assembly can be a big job for casual DIYers.

One of the main differences between a traditional sauna and an infrared sauna is the heat involved while inside the unit.

Traditional dry saunas use temperatures as high as 80 to 90 degrees Celsius, which can overwhelm those who are more sensitive to the heat.

Infrared saunas use a much milder temperature environment of between 45 to 65 degrees Celsius. However, because the heat of infrared saunas travels much deeper into the body, they can cause a more vigorous sweat at lower temperature.

Traditional saunas use a stove to heat the air. As the temperature of the air increases around you, the temperature of your body increases as well due to absorption by heat convection. This causes your body to start the cooling process by transporting blood closer to the surface of the skin and opening pores through sweating.

Infrared saunas also heat the surrounding air but to a lesser degree. Instead, infrared saunas use infrared heaters to emit a specific wavelength of infrared light. Your skin absorbs this wavelength, causing your body’s temperature to rise. This elicits the same effects as a traditional sauna with less overall heat needed.

Another difference between a traditional sauna and an infrared sauna is the amount of power required to operate each unit.

Traditional saunas require more overall power to run. Our traditional saunas have either a 6kw heater (Barrel) or a 9kw heater (Hut). Our infrared saunas have either a 1.5kw heater (Oslo) or a 2.4kw heater (Copenhagen).

This means that a traditional sauna is more expensive to run than an infrared sauna. This can make a difference, depending on how often you use the unit.

Besides their stunning wooden design, Saunas are a fantastic way of detoxifying the whole body through the perspiration process, helping to remove waste from the body and skin. This can improve overall health by enhancing blood circulation which can reduce joint stiffness and may relieve other conditions caused by poor circulation. Saunas are know for relieving stress and tension, as well as, rejuvenating skin cells leaving you feeling relaxed and looking youthful and refreshed.

The average temperatures indoor infrared saunas will reach will be between 50-60°C , the optimal zone for sweating and pain reduction. The heat of infrared saunas travels much deeper into the body, so they are designed to provide a vigorous sweat at lower temperature. Heating capability greatly depends on external ambient temperature, with the max temperature based roughly on [Ambient Room Temperature + 40°C]. To make the most of your sauna, you’ll want to install it in a warm room, and avoid colder rooms such as a garage.